1. 

You confirm that before you start registering on QK or using QK Services, you have the civil capacity required by the Civil Code of the People's Republic of China and other relevant laws (or the civil capacity required by your country. One of the two is sufficient). Otherwise, you shall terminate the registration or stop using QK Service immediately and you and your guardian shall bear all the legal consequences.

2. 

You agree to comply with all applicable laws and regulations, agreements and policies when using the Website and services to access qkfulfill or use QK Services.

3. 

You have carefully read and agree to QK's Privacy Policy, which governs the protection and usage of your personal information collected and stored by Hangzhou Xinqi Trading Co., Ltd. and its affiliates. You agree to accept all terms of the Privacy Policy and agree that QK can access, use, disclose and share your personal information in accordance with the Privacy Policy.

4. 

All contents, materials and information you obtain from QK website shall be used only for the purposes permitted by QK website. You shall not use the abovementioned matter for any other purposes not expressly permitted by QK or other illegal purposes.

5. 

You are allowed to access the content, products or services provided by third-party websites through hyperlinks (text links, banners, channels or other forms), APIs or other means. Please read the terms or privacy policies of such sites before using them. You shall understand that QK Company neither has control over such third-party websites nor monitors such websites. Therefore, QK takes no responsibility for any content, products, or services provided on such websites.

6. 

You shall not take any actions that may damage the integrity of computer systems or networks of QK Company, or access to such computer systems or networks without authorization.

7. 

You shall not impair the integrity of the feedback system of QK Company, such as leaving positive feedback for your own account through a third party or by a secondary user ID, or leaving unproven negative feedback for other users.

8. 

You shall confirm that the headings and index keywords set forth in the terms of this Agreement are only for the purpose of helping you understand the subject matter expressed in the Agreement and shall not affect or limit the meaning and interpretation of the Agreement. You shall read the specific expressions of the agreement carefully in order to protect your own rights and interests.

9. 

QK Company and the User are independent contractors, and none of the terms hereof shall be deemed to be the agent, partnership, joint venture partner, employee-employer or franchisee - franchisee relationship of either party to the other party.

10. 

If any provision of the agreement is held invalid or unenforceable by a court decision, statute, rule or otherwise, such provision shall be deleted and the remaining provisions shall remain effective and enforceable.

11. 

Failure to exercise or delay in exercising any right under the agreement, shall not constitute a waiver of such right by QK Company.

12. 

QK Company reserves the right to assign the Agreement (including all rights, titles, interests, obligations and responsibilities in the Agreement) to any person or entity (including any affiliate of QK Company). You may not assign all or any part of the Agreement to any person or entity.

13. 

Your offering of any benefits in kind, cash, cash equivalents, labor services, tourism, etc. whose value is clearly beyond the scope of normal business negotiation offered to the employees and consultants of QK and/or its affiliated companies may be deemed commercial bribery. In such case, QK may immediately terminate all cooperation with you and collect liquidated damages and/or compensation from you. These amounts are calculated based on the economic loss and goodwill loss suffered by QK due to your bribery.

14. 

Before placing an order on QK, you are obliged to read the product details on QK carefully, and make a judgment based on your own risk tolerance. The important risks of dropshipping are as follows:

15. 

Due to the limitation of factory production, trending products and peak season, QK may have a long processing time and procurement cycle of certain products. In such case, QK Agent will actively negotiate with you before refund or other agreed actions can be carried out upon mutual agreement.

1. 

Before registering on QK or using QK Services, you must have the civil capacity required by the Civil Code of the People's Republic of China and other relevant laws (or the civil capacity required by your country, one of the two is sufficient).

2. 

An account will be generated for you after successful registration. The ownership of the account belongs to us, and you only have the right to use the account during the valid period of the agreement. Without our consent, your account is for your own use only, while information or control of your account shall not be transferred, donated, lent, sold, authorized or leased to a third party or jointly controlled and used by a third party.

3. 

Necessary information including but not limited to a user name, your name, email, country, contact information, delivery address, bank account, etc. should be provided during your registration or use of the QK account. You must ensure that the information you fill in and provide is true, accurate and complete. Otherwise, your account may be restricted or terminated. You are accountable for any liability or loss for providing untruthful, inaccurate or incomplete information.

4. 

After registration of your account, QK has the right to decide whether we will offer services to you based on the authenticity, accuracy and completeness of the information you provide and whether it conforms to other conditions of the Agreement. You shall update in time for any changes of the information provided by you during the use of your account.

5. 

The account may be compatible with other websites or applications operated by QK and our affiliates, or third party platforms of our partners and so forth. When logging in with your account and using certain services, you shall also comply with the relevant service agreement in addition to the provisions of this Agreement.

6. 

The account password is for your own security protection. You are responsible for keeping information including the user name, password of the account. Otherwise, you will be fully accountable for any legal liability caused by such matters. You shall not share, or allow others to use your account, ID or password. Any logging activity of your account will be considered as your own operation, and the record data generated by the operation are valid credentials for your behavior.

7. 

QK will encrypt your password and take other security measures to ensure that your information will not be lost, misused or altered. However, please be aware that despite our best efforts, no security measures are perfect or impenetrable. Please properly protect your personal information, and do not provide it to others unless you have to.

8. 

If you find that your personal information has been leaked, especially the user name and password, please contact us immediately so that we can take appropriate measures.

9. 

If you find any unauthorized uses of your password or accounts, and any other violations of the user account security, you shall immediately notify QK, but you fully understand that QK needs reasonable time to take actions against any of your requests and any actions taken by QK at your requests may not avoid or prevent the formation or expansion of the consequences. QK is not liable except for statutory faults.

10. 

You agree that all activities occurring under your account (including but not limited to publishing any company or product information, clicking to accept any other agreement or rule, subscribing to or paying for any service, sending E-mail or SMS by an email account) will be deemed to be authorized by you.

11. 

You shall admit that the use of your account by multiple users other than your business entity ("Multiple Uses") may cause irreparable harm to QK or other users. QK shall not make any compensation for your loss or damage (including but not limited to loss of profits) due to your multiple uses; QK shall have the right to claim compensation from you, and unilaterally suspend or terminate your account without any liability if your multiple uses cause losses to QK or other users.

12. 

You shall admit that QK has the right to unilaterally suspend or terminate your account and reserves the right to claim compensation from you if your behavior brings negative impacts on QK, including but not limited to: a. Publishing untrue statements on QK or other platforms or websites; b. Open disputes on related third-party platforms such as Stripe and PayPal without negotiation with QK.

13. 

Your personal information and account information will be stored and encrypted by QK under your authorization. Please refer to the Private Policy for full details.

14. 

You agree to allow QK to send, display, promote, or send information (both commercial and non-commercial) to you from QK or third-party advertisers in accordance with laws and regulations while using our services. You can configure the relevant settings to turn on/off or reduce the display of relevant types of ads or push notifications if you are not interested in receiving such ads or notifications.

15. 

Payment methods supported by QK include QK Wallet, credit card, PayPal, Stripe, Payoneer, etc.

16. 

According to QK's data analysis and experience, QK may take security measures such as limiting login if QK believes that your account has abnormal activities.

17. 

Your account will be terminated immediately if you have any forms of verbal or written abuse (including abusive or retaliatory threats) towards any QK user, QK employee, or QK member.

QK offers free service for you except for fees expressly stated by QK (such as withdrawal fees) even though offering such services generates massive costs for QK. If QK charges you reasonable fees in the future, QK will take reasonable measures in advance and notify you through legal procedures within a reasonable period of time to fully ensure your right to choose.

You can enjoy the following free services: browsing QK website, registration on QK without credit card requirements. QK promises that we will not charge any additional fees for your use of QK products. QK will charge you fees when you place orders and use some specified services.

Specifically, it includes but is not limited to the product fee and shipping cost, supplier service fee and quality inspection fee for order fulfillment.

Due to system instability and frequent system updates, the order amount accounting error or the order status update error may occur. For the amount error, QK has the right to trace the missing amount and is obligated to return the miscalculated amount; for order status update error, QK will solve it within 1-2 business days.

1. 

Credit Top-up: QK offers a top-up service. You can pay for orders or other services through QK Wallet on QK.

2. 

Top-up Currency: you can top up by Dollar and Euro only.

3. 

Bonuses: when you top-up a certain amount, QK will offer bonuses as follows (the following bonus policies may change, subject to the latest announcement on QK):

4. 

Cash Withdrawal: withdrawal can only be settled in USD. QK will charge 3% of the withdrawal amount as the service fee every time. The transaction usually takes 1 to 5 business days.

5. 

Withdrawal Method: QK supports the withdrawal of balance, which will be returned to your original payment account within 1-5 business days, including but not limited to PayPal account, and other credit card accounts.

6. 

Top-up Method: QK only supports top-up by wire transfer.

7. 

Balance Deduction: when the wallet balance is larger than the order amount, your balance can be deducted; if a refund is involved, the amount deducted will be returned to your wallet balance.

1. 

Shipping Instructions: you can choose the appropriate shipping method when placing an order. QK mainly offers shipping methods QKFulfillment and other shipping methods. You understand that different shipping methods may have different shipping costs with different delivery time.

2. 

Shipping Cost Prepaid: when you place an order, QK will charge you the shipping cost. However, considering the difference in the estimated weight, the volume of the products, and other factors, the shipping cost on QK is only the estimated cost, which is for reference only, and the actual shipping cost shall prevail. If the actual shipping cost exceeds the prepaid cost due to the difference in weight and volume of the goods, QK shall have the right to charge the shipping cost difference from you.

3. 

Remote Countries: for some packages shipping to remote countries and regions, you may not have the tracking information sometimes. Those remote countries only provide postal transport which is slow with a limited number of flights. So, most packages will be in transit waiting for the flight to the destination without any tracking information. If the buyer has not received the goods, please contact the local post office first. Tracking information that can be found on the third-party website cannot be further inquired or urged. If a dispute is opened, please refer to and read the dispute policy, which will serve as an important reference for dispute resolution.

4. 

Customs Clearance: customs clearance may be difficult and slow in certain remote countries including but not limited to: Haiti, Kyrgyzstan, Madagascar, Mauritius, Bangladesh, Nepal, Nicaragua, Swaziland, Jamaica, Zambia, Ecuador, Peru, Bolivia, Chile, Argentina, Uruguay, Egypt, Sudan, Libya, Algeria, Angola, Bahamas, Benin, Belize City, Burundi, Dominican Republic, Gambia, Grenada, Cuba, Palestine, Paraguay, Guatemala, Reunion, The Commonwealth of Puerto Rico, Hawaii, Alaska, Guadeloupe, Martinique, and French Guiana. If a dispute is opened, please read and refer to the refund policy, which will serve as an important reference for dispute resolution.

5. 

Shipping Track: you can track shipping information through the tracking website provided by other third-party websites. For some remote countries, the shipping information cannot be tracked. Please timely contact the local post office for more information.

6. 

Price Change: QK will change shipping costs periodically or seasonally according to the third-party carriers' prices. Once shipping cost is changed, you will be notified by email or system notification.

7. 

Oversized Products: oversized product refers to the product whose volume weight is greater than the actual weight.

8. 

Reshipment: if the products are returned to the sender or carrier due to your own reasons (for example, wrong address, the recipient being away, failure to contact the recipient, etc.), QK will notify you in advance and has the right to ask you to pay for the reshipment costs when the carrier offers reshipment services. Otherwise, you will bear the loss.

9. 

Remote Fee: to ensure normal order fulfillment, QK has the right to charge additional remote fees when your packages are shipped to certain remote countries.

10. 

QK shall not be liable for any damage, loss, delay, or non-delivery of the packages due to the following reasons:

QK will provide you with push notifications and emails after obtaining your authorization. You have the right to unsubscribe through the corresponding unsubscribe function provided by QK if you are unwilling to receive such information.

The emails and push and notifications include marketing, shipping fee changes, product recommendations, account changes, and other information. QK shall not be liable for any loss caused by your failure to read the email or push notifications.

1. 

You shall admit that you will use the QK Platform and QK Services within the scope agreed herein, and you shall not use the QK platform to engage in the following activities:

2. 

Without our written permission, you shall not commit any of the following acts or authorize, permit or assist any third party to commit the following acts on QK:

3. 

API Usage

1. 

Information you provide to QK: we receive and store any information you provide to us regarding QK services. You can choose not to provide certain information, but your use of certain QK Services may be limited.

2. 

Automatically obtained information: we automatically receive and store specific information about your use of QK Services, such as information about your interactions with the content and services available in the QK Services. Like many other sites, we use cookies and other unique identifiers. Certain information will be obtained through your web browser accesses to QK or other content provided by or on behalf of us on other sites. Further details about the information we have collected.

3. 

Information obtained from other sources: we may receive your personal information from other sources, such as the shipping address and mobile phone number from the mini-program operator when you use our mini-program for delivery.

4. 

Sensitive Personal Information: we may collect Sensitive Personal Information during your use of QK Services. For example, when you place orders on QK, we need to collect identification information, such as your address, phone number, and so on, so your orders can be clear and delivered.

All services and content on QK, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations and software, are the properties of QKfulfill or the content providers and are protected by the Chinese and international laws. The intellectual property of the overall content on QK belongs to QK or our affiliates.

A compilation of all content provided through or included in QK Services is the exclusive property of QK and is protected by China and international law. No individual has the right to infringe the above rights of QK. Otherwise, QK reserves the right to claim protection fees and losses from infringers, including but not limited to direct and indirect losses, potential losses, legal costs, arbitration fees, investigation and evidence collection fees, attorney's fees, notarization fees, etc.

The content on QK is partly from our suppliers. If any organization or individual thinks that the content on QK may infringe its lawful rights and interests, please timely inform QK. QK will remove the accused infringing content as soon as possible after being informed, but will not bear any relevant legal responsibility or economic responsibility.

The intellectual property rights of original information such as text, pictures, videos, software, and performances published and uploaded by users on QK belong to you (or separately agreed by the third-party content provider and you) when you use QK services, but, based on QK operation, you shall confirm that your publishing and uploading of such information are deemed to be your right to use, copy, and disseminate our authorized intellectual property rights.

Unless otherwise required by laws and regulations, we have an independent right to use the competitive data based on lawful processing of the data without your consent.

QK always respects intellectual property rights and opposes any infringement of intellectual property rights. In case of any infringement of your lawful rights and interests during your use, you have the right to inform us to take the necessary measures. If you find any violation of laws and regulations or relevant rules of the Agreement during the access to the platform, you have the right to report to us, and we will take necessary measures (such as deleting, blocking, disconnecting or restricting functions) to deal with it in a timely manner.

All content on QK does not reflect any opinions of QK. All users have carefully read and fully agreed to the terms and conditions when browsing every page of QK.

QK is committed to respecting user privacy and protecting the security of your personal information. QK takes reasonable measures to protect your personal information and privacy. We promise that QK only collects or uses your personal information when necessary for providing QK Services, and such information will not be used for purposes other than providing services.

Security Protection: A range of technologies and procedures are applied with strong security features to establish a sophisticated system and prevent unauthorized access, use, or disclosure of your personal information.

Usage and Disclosure of Information: QK reserves the right to obtain, use, store, and share your personal information upon explicit consent, and is subject to applicable laws and regulations. Your personal information or confidential content in our server will not be disclosed or altered without your authorization. You hereby agree and assure that QK has the right to collect and use your information according to our Privacy Policy.

You agree that QK has the right to collect the information of your usage and behavior through cookies and other technologies, and we are free to use the pure desensitized commercial data that is no longer related to your personal information. If you prefer, of course, you can choose to delete cookies, but you will need to change user Settings each time you visit our site. Currently, the usual path to delete cookies is the browser: "Settings - Clear browsing data."

In addition to complying with the Personal Information Protection and Privacy Policy specifically outlined in this Agreement, please carefully and fully read the promptly released Privacy Policy specifically written for the platform to protect your personal information.

QK will offer you a solution to resolve the dispute timely while the following evidence must be provided, including:

You shall understand and agree that, under applicable law, QK is not liable for any direct, indirect, incidental, or unusual loss, including but not limited to loss of profits, business reputation, use, or data and other intangible loss caused by use or inability of the service.

Under applicable law, QK or our Suppliers shall under no circumstances be liable for any loss of profits or any unusual, accidental, or inevitable loss caused by our website, services, or this agreement (or any other related issues).

If your violation of this agreement, or the supplementary agreement, policy, or Chinese and international law causes any damage to other third parties or causes claims or requirements from any other third party against the QK company and associated companies, QK senior managers, directors, agents, employees and suppliers (including but not limited to any cost of legal process), QK reserves the right to claim for compensation or further claims to cover the loss.

The use of QK Services is at your own risk. The Services are provided "as is" and "as available" without any express, implied or statutory warranty or condition. QK does not guarantee that there will be no interruption, delay, risk or error of our services.

A comprehensive and sophisticated transaction system will be administered, while third-party services such as logistics, payment and delivery will be applied and optimized to facilitate business transactions and improve user experience. The legal relationship formed between you and above mentioned third-party service providers is not related to QK.

When placing an order of product and/or use service on QK, please carefully verify the determinant information including the name, price, quantity, model, specification, size of the product or time, content, frame of service, and other information including the contact address, telephone number, and consignee. You shall be held responsible for the legal consequences caused by the behavior and intention of the recipient if the recipient given is not yourself. Clicking the "Submit" button means that you acknowledge that all information contained in the order is correct and complete, and you have the right to revise or modify the selected products to purchase before submitting the order.

Your purchase shall be based on the authentic purpose of the transaction and you shall not aim to obstruct the regular transaction of QK including the malicious purchase of products and extortion upon rights protection regarding QK services. In case of the above-mentioned situation, QK can suspend any relevant trading orders on our sole discretion to maintain the transaction security on QK.

Please be informed and understand that the information displayed on QK may contain certain delays or errors due to objective factors such as the characteristics of the present IT technology, and please do not proceed to the next step if displayed information is evidently incorrect due to system failure or miscalculation of the platform (including but not limited to significantly low prices). Then, orders submitted upon such incorrect information may be considered malicious behavior, and the platform will have the right to freeze and/or cancel the transaction.

Tariff. You shall be responsible for all tariffs and other tax issues caused by the national customs of the target market during the order fulfillment. Otherwise, you shall be fully responsible for the detained products due to your failure to pay the relevant value-added tax or import tax in time.

QK is open to any idea or suggestion to improve QK's services.

Under any circumstances, QK shall not be liable for any confidentiality or compensation of any ideas, suggestions, or related documentations disclosed to QK, or any comments regarding third-party services or suppliers made by any individual (collectively, "Feedbacks").

Submitting feedback to QK company (submitted directly to QK company or published in any social network service or webpage managed by QK) means that the user gives up any rights to the feedback, while QK reserves the right to modify the feedback, as well as the authority to carry out and use the feedback according to the requirement of the user with or without the permission of the user or any third party.

Any reviews about third party service or third party suppliers submitted by Users to QK must be true and correct to the best of the Users' knowledge, and must not contain any illegal, obscene, threatening, or defamatory subject, violation of privacy, infringement of intellectual property rights or any content that might be harmful to any third party. QK does not review published feedbacks on a regular basis, but reserves the right to delete or edit third-party service feedbacks.

QK reserves the right to pursue legal liability for any false statements posted by any users on the website.

When you register as a user of QK Platform and accept the services provided by QK, you shall provide QK with true and valid contact information (including your email address, phone number, contact address, etc.). In case of any changes of contact information, you are obligated to update relevant information promptly and maintain a state of being contactable.

Your QK account and sub-account are considered as effective contact to receive system notifications too.

QK will send your various notifications by one or several of your above contact methods. As the contents of such notices may have a beneficial or unfavorable effect of significance on your rights and obligations, please be sure to keep yourself updated.

The QK platform will contact you with your provided contact information mentioned above, as written notices via electronic media, including but not limited to the QK notifications, SMS to the provided contact phone number, e-mails to the provided email address, system messages to your QK account, etc. The success in sending will be considered notice delivered; while written notice sent via paper media on the 10th natural day after the express delivery to the contact address provided will be considered as delivered.

You agree that judicial authorities (including but not limited to the People's Court) may deliver legal documents (including but not limited to lawsuit documents) to you via modern communication media such as SMS, E-mail, or by mail in case of any dispute arising from transaction activities on QK.

The mobile phone number, E-mail address, or QK account that you have specified to receive legal documents shall be the same mobile phone number and E-mail address you provided when registering and updating on QK, and the legal documents shall be considered to be delivered when the documents are sent by judicial authorities according to the above-mentioned contact information. The mailing address you specified will be your legal contact address or the valid contact address you provided.

You agree that the judicial authority may serve the legal documents to you in one or more of the above ways. In case of different times of service, the earliest one served prevails.

You agree that the above methods of document service apply to all stages of the judicial proceedings including but not limited to the first instance, second instance, retrial, execution and supervision procedures, etc. during the litigation procedure. 

You shall ensure that the contact information provided is accurate, valid, and updated in real time. If the contact information provided is not accurate or the contact information is not updated in time, resulting the legal documents being unable to be served or not being served in time, you shall be liable for the legal consequences arising therefrom.

All legal notices or requirements related to QK, shall be sent to QK in written form by express delivery, registered mail or fax to the entity with the address below: 414-3, block 2, Zheshang Venture Capital Center, No.527 Xixi Road, Hangzhou, Zhejiang Province, China 311258, Hangzhou Xinqi Trading Co., Ltd., Attn: qkfulfill.

Given the specific technical factors of Internet Services, you understand and agree that we shall not be liable for any loss (including but not limited to loss of property, income, data or other intangible loss) suffered by you under the following circumstances.

QK shall not bear any responsibility or pay any compensation of any nature for any loss caused by service or system failure, including but not limited to the following force majeure:

Any new features or tools added to the current website should also be subject to the User Agreement.

You can view the latest version of the "User Agreement" on this page at any time.We reserve the right to update, modify or replace any part of this User Agreement by making announcements on QK website.

The user is responsible for regularly checking the changes to this page, and QK will notify you of the revision of the terms by email or website announcement. Users accept any changes when they continue to use QK Services and application or visit QK after any changes have been published.

The formation, entry into force, interpretation, amendment, supplement, termination, enforcement and dispute resolution of this Agreement shall be governed by the laws (including the applicable laws) of FRENCH. In the absence of relevant provisions, commercial practices and/or industry practices shall be referred to.

In case of any dispute between you and QK arising from the performance or interpretation of the technical services or transaction on QK, both parties shall first endeavor to negotiate in a friendly manner. If no agreement can be reached through negotiation, both QK and you agree that the dispute shall be administered under the exclusive jurisdiction of China court with jurisdiction in the place where QK is located.